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Door-to-Door Postal Service to Augier to Resume Soon

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Thursday, October 19, 2006 – The St. Lucia Postal service is seeking to allay the recently expressed fears of some residents of Augier in Vieux-Fort North regarding the status of door-to-door postal service in that area, which has been suspended.

Some residents had been complaining about the inconvenience caused particularly to elderly, ailing or handicapped persons who cannot make the trip to the Post Office and whose utility bills reach late, resulting in added inconvenience, including disconnections.

According to the Postmaster General, Mrs Philomene St. Clair, the door-to-door postal service was suspended temporarily due to the resignation of the delivery agent for that area.

She says, however, that a recommendation has been made to the Ministry of the Public Service for the employment of another delivery agent to ensure that affected residents of Augier and other communities that depended on the service will not have to travel or pay someone else to travel to Vieux-Fort to collect their mail.

The Postmaster General assured that the St. Lucia Postal Service “is committed to ensuring its services meet the expectation of customers, especially where delivery is concerned.”

In the last few years, the postal service has made a number of changes to improve the quality of delivery service, with the introduction of a door-to-door delivery service in some rural communities.

The island’s most senior postal officer also indicated that there are plans to expand the installation of community boxes in rural and sub-urban areas.

So far, community post boxes have been installed in three areas, namely Richfond, Garrand and Americ (Babonneau).

The Postmaster General apologised for the inconvenience caused to residents of the affected communities in the south and says it will be temporary.

She has also assured that her office will make the resumption of service a matter of priority.

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