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Island-wide Tour Guide Training Sessions to Begin Later This Month

Contact: John Emmanuel

Tuesday, April 16, 2002 - Registration has commenced at centres in Castries, Vieux Fort and Soufriere for the first set of over one hundred and fifty tour guides expected to have their skills enhanced via the latest tourism training initiative. The training, which will benefit tour guides island-wide, is being coordinated by the Ministry of Tourism in collaboration with the St. Lucia Hotel and Tourism Association (SLHTA) and the Sir Arthur Lewis Community College (SALCC).

A Ministry of Tourism spokesperson says the programme of certification has been designed around six core modules namely Tourism; History, Landmarks and Culture of St. Lucia; Flora and Fauna; Delivery Skills/Customer Relations; Basic First Aid and Foreign Languages – French and German. The goal according to the spokesperson is to improve standards of performance, service quality and customer satisfaction within the industry.

The first phase of the training programme will commence on April 23, 2002 with an estimated 200 persons down to benefit from the second phase of the programme.

Tourism sources say that a Tour Guide Training Policy is soon to be forwarded to Cabinet for consideration and then tabled in Parliament. If approved, the Tour Guide Training Policy will make it mandatory that all tour guides be certified and licensed in order to practice and become a member of the National Tour Guide Guild.

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