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Contact:
Claudia Monlouis
Wednesday, March 10, 2004 - The national telepoll survey undertaken by
the Saint Lucia Solid Waste Management Authority has been met with overwhelming
public cooperation. So says Acting Public Relations Officer for the Authority,
Emlyn Jean.
On Wednesday March tenth, Ms. Jean told the GIS that at the half-way mark, the
telephone operators conducting the survey had not encountered any difficulties
in soliciting information from the targeted households. The telephone operators
begin interviews at 8:00 a.m. daily, covering some 50 households, island wide.
Ms. Jean explained that the information gathering exercise would assist the
Solid Waste Management Authority in determining the public’s level of
satisfaction on the issues of garbage collection, regularity of service, waste
management practices displayed by residents of their communities and the problem
of illegal dumping. The Authority would also seek the feedback of residents on
the issues of derelict vehicles and waste management, she said.
The findings of the survey will enable the authority to build on its strengths
and address any weaknesses in the service offered to the public. “We think it’s
also an opportunity for the public to be part of the decision making process,
because the service that we offer at the Authority is really an essential
service, and if not adequately met, could have serious implications for our
health and the health of our environment”.
Residents throughout the island are asked to continue to give their full
cooperation to the week-long survey which ends on Sunday. The Authority has
given the assurance that all information obtained will be held in strict
confidence. The survey is being conducted via the telephone and is facilitated
by Cable and Wireless.
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